Product Description
• 100% waterproof 300D oxford polyester with PU coating
• CSA Z96-15 Class 2 Level 2 (becomes Class 3 when worn with hi-viz pant featuring reflective leg bands)
• ANSI/ISEA 107-2020 Class 3 Type P and R
• StarTech® reflective tape
• Superior tear- and abrasion-resistant fabric
• Double stitched, taped and heat sealed seams
• Outer jacket: liberal fit and full back vent for working comfort, fully taffeta lined, 2 lower flap pockets, full front zipper plus inner zipper for fleece lining, snap-off 3-piece hood folds into collar, adjustable cuffs
• Zip-out inner fleece jacket: warm, 8.2 oz (280 GSM) black fleece liner, 2 lower pockets slash pockets, reversible head main zipper, loops at neck and wrists to attach to outer jacket
Other Details
As per manufacturer warranty. Returns
Did you order the wrong size, style or colour and need to return all or part of an order? No problem! Just email info@totalrescue.ca with a complete list of all of the items you would like to return, including style numbers, colors, sizes, quantities and order number and we will reply with return instructions. Please note: a 15% re-stocking fee is applicable.
Was there a mistake on our part? Please email info@totalrescue.ca with a complete list of all of the items you were wrongfully shipped, including style numbers, colors, sizes, quantities and order number. We will reply with return instructions.
Did you receive defective products? All products have a one month warranty against manufacturing defects from the date of purchase. Just email info@totalrescue.ca with the details of the defective item, including style number, color, size, quantities and order number. We will reply with more information.
*IMPORTANT DETAILS:
Returns can only be authorized 30 days after receipt.
Altered or opened garments are not returnable.
Return freight must be pre-paid.
All original tags and packaging must be present.
Shipping and handling charges are not refundable.
Returns must be authorized by The Total Group of Companies.
All returns are subject to a 15% restocking fee.
If items are damaged or wrongfully shipped, we will cover return shipping costs.
Please allow up to 10 business days for credits to be processed.
Cancellations
Order cancellation can only be made before shipment.
Once shipments are picked up by a courier, the return policy is in effect.
Payments
We accept all major credit cards or payment can also be made in person at our store.
Product Videos
Overview
Overview See Manufacturer Operating Manual and Relevant Catalogue in Catalogues Section for Specifications http://totalrescueshop.ca/pages/resources.html